PRIVACY POLICY

This Privacy Policy outlines how Oranjeta.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions, require additional information about our privacy practices, or wish to file a complaint, please get in touch with us via email at Contact@Oranjeta.com.

Collecting Personal Information

When you visit the Site, we gather specific information about your device, interactions with the Site, and data necessary to process your purchases. In this Privacy Policy, "Personal Information" refers to any information about an identifiable individual. Please refer to the list below for more details on the Personal Information we collect and the reasons behind it.

Device information:

Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimize our services.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify and other vendors as required.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.

Order information:

Purpose of collection: To provide products or services, process payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, and offer information or advertising related to our products or services as per your preferences.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor Shopify and other relevant vendors.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers and other accepted payment types), email address, and phone number

Customer support information:

Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with vendors used for customer support.
Personal Information collected: Any other information collected offline, purchased marketing data/lists, or as needed.

Sharing personal information:

We share your Personal Information with service providers to assist us in providing our services and fulfilling contracts with you, as described above. For example:

We use Shopify to power our online store. For more information on how Shopify uses your Personal Information, please refer to their privacy policy: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, respond to legal requests for information, or protect our rights.

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you updated about new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless you request its deletion. For more information on your right to erasure, please see the "Your Rights" section below.

Automatic Decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) that has a legal effect on you or significantly affects you.

Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have a legal or significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions (persists for a small number of hours).
Temporary blacklist of credit cards associated with blacklisted IP addresses (persists for a small number of days).